Delivery via Royal Mail standard recorded delivery please allow 3-5 working days.

Flat Rate Delivery rate £3.99  up to 2kg

UK Mainland Delivery Only

Pre-arranged pick up a collection or local delivery is free in Shepley/Shelley, area only of {HD8} Please select pick up at the checkout

Please note orders placed over the weekend/bank holidays will be processed on the next working day

If we can all order items will be packed together.

Some of our snuffle mats and balls are made to order this takes 7-10 days for delivery unless otherwise stated on the product please check on product description before you place and confirm your order.

If treat boxes are damaged or you are not happy, please contact us via email at


We try to use minimal packing, so if we can your order will be packed together.

When your order has been dispatched, please allow 3-5 days for delivery.

All prices are correct at the time of publication and can be changed without notice.

Postage prices are correct at the time of publication and can change without notice.

Snuffle mats, snuffle balls, and tug toys are Enrichment products always supervise we are not responsible for your dog/pets eating these,

They are NOT indestructible discard them if well-worn/ torn.

Washing snuffles, Hand wash when possible this can help snuffles to last longer.

Washing machine place snuffle in wash bag, place a towel in washer too this will help snuffle not been thrown around too much. Wash at 30 on short cycle and low spin. No detergent or a very small amount. Hand wash when possible

Naturally Air Dry      Do Not Tumble Dry.

Treats are natural, so they will vary in size shape and colour, weight is approximate,

[supervise all treats and chews and provide fresh drinking water]

Natural treats to store in a cool dry place and out of direct sunlight, you can store in an airtight container, and will last approx. 2 months unless otherwise stated.

If you have subscribed to our email list for any events or offers that we do you can unsubscribe at any time.

We use third-party payment gateways, so we don't store any card payment details ourselves.


If your order arrives damaged, please contact us asap at    and we will do what we can to help.

If you are unhappy with your order when it arrives, please contact us within 3 days of receiving and we will do our best to help at

If you do return a non-faulty item, you will pay for the postage and a refund will be given when we have received the item